Terms & Conditions
Acceptance of Terms
By using our websites or purchasing products from Spinetra, users agree to comply with these Terms & Conditions.
Product Information
We strive to provide accurate product descriptions. However:
- Actual color, texture, packaging, or appearance may slightly vary.
- Taste and spice levels may vary naturally due to handmade food preparation.
Eligibility
Users must be legally capable of entering into binding contracts under Indian law.
Pricing
All prices are displayed in INR and may change without notice.
We reserve the right to:
- Correct pricing errors
- Cancel suspicious orders
- Refuse service at our discretion
Fraud Prevention
We reserve the right to:
- Verify orders before dispatch
- Cancel fraudulent or suspicious transactions
- Block abusive customers/accounts/IPs
- Take legal action for misuse or malicious activity
Intellectual Property
All logos, brand names, labels, product images, packaging designs, website content, and materials are the intellectual property of Nature’s Beats / Spinetra.
Unauthorized use is strictly prohibited.
Limitation of Liability
Nature’s Beats and Spinetra shall not be liable for:
- Delays caused by courier partners
- Technical website issues
- Temporary outages
- Indirect or consequential damages
- Losses due to misuse of products
Maximum liability shall not exceed the order value paid by the customer.
Force Majeure
We are not responsible for delays or failures caused by:
- Natural disasters
- Government restrictions
- Pandemic situations
- Transport disruptions
- Cyberattacks
- Labor disputes
- Events beyond reasonable control
Arbitration Clause
In the event of disputes, parties agree to first attempt amicable resolution through negotiation and mediation.
If unresolved, disputes shall be referred to arbitration under applicable Indian laws.
The seat of arbitration shall be Maharashtra, India.
Jurisdiction
All disputes shall be subject exclusively to the courts of Mumbai and Khamgaon, Maharashtra.